Terms and Conditions for Customers

  • These terms and conditions govern the use of Sassty Cloud Warehouse as a customer/buyer.

  • By accessing and using our website, you agree to abide by these terms and conditions.

Product Selection and Purchase

  • Sassty offers a selection of products for sale. Customers can browse our product catalogue, select items and place orders for purchase.

  • All product listings are subject to availability, except stated otherwise.

Ordering and Payment

  • Customers are responsible for reviewing and confirming their orders before making payment.

  • Payment for orders can be made using the payment methods accepted by Sassty, including credit/debit cards.

  • Sassty runs only on prepaid, which means that you pay for the item you order before we deliver it to you.

  • Customers must provide accurate and up-to-date payment information. Sassty is not liable for any issues resulting from incorrect or outdated payment details.

Price and Taxes

  • Product prices are listed on the Website and may be subject to change without notice.

  • All prices are inclusive of taxes.

24-Hour Timely Delivery

  • Sassty is dedicated to providing timely delivery of products within 24 hours of order confirmation.

  • Timely delivery is contingent upon product availability, the customer's delivery address, and other factors beyond the Sassty's control.

  • In the event of any delays, Sassty will make reasonable efforts to inform the customer and provide an updated delivery estimate.

Returns and Refunds

  • Customers have the right to return products that are damaged, defective, or not as described. Returns must be initiated within 24 hours of delivery.

  • Refunds will be processed promptly upon receipt and inspection of the returned product.

  • Customers are responsible to return the items to the pick up points, in cases where there are no pick up points in your area, Sassty will pick it up for free.

Privacy and Data Security

  • Sassty values the privacy of its customers. Sassty privacy policy outlines the use and protection of personal information and is an integral part of this agreement.

  • Data collected from users is not shared with any third party.

Termination and Suspension

  • Sassty reserves the right to terminate or suspend a customer's account, at its discretion, for any violations of this agreement or any unauthorized and suspicious activity.

Intellectual Property

  • All content on the Sassty’s website, including text, images, logos, and trademarks, is the property of Sassty Marketplace and is protected by intellectual property laws.

  • Customers may not use, reproduce, or distribute this content without Sassty's explicit written consent.

Governing Law

  • This Agreement is governed by the laws of Ghana.

Contact Information

By using Sassty.com, you agree to these terms and conditions. Please review this agreement regularly, as we may update it from time to time.

Your continued use of the Website constitutes acceptance of the most recent version of these terms and conditions.

Last updated

November, 2023